All ZhongTaiko orders ship from Taiwan.

Processing Time

Orders are processed within 1–3 business days. You'll receive a tracking number by email once your order ships.

Shipping & Delivery

We ship worldwide via tracked courier/postal services. Estimated delivery is typically 7–20 business days depending on your country and customs. Larger items (full drums) may take longer.

Customs & Import Duties

For international orders, any import duties, taxes, or customs fees are the responsibility of the buyer and are not included in the product or shipping price. Please check your country's import rules before ordering.

Damaged in Transit

If your item arrives damaged, contact us within 7 days of delivery at [email protected] with photos/video of the damage and packaging, and we'll make it right.

Questions

Email [email protected] or reach us on Discord. We reply within 20–36 hours.